Shipping Policy

Thank you for shopping with Haru Hana.

Each piece is handmade in Japan and prepared with care.

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Processing Time

Orders are typically processed and dispatched within 1–3 business days.

Please note that during busy periods, processing times may be slightly longer.

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Shipping Options & Delivery Times

Japan (Domestic)
Estimated delivery: 2–4 business days

International – Standard (Untracked)
Estimated delivery: 7–21 business days

International – Tracked
Estimated delivery: 3–7 business days

All international orders are shipped via airmail from Japan. Delivery times may vary depending on your location, customs processing, and local postal services.

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Tracking

Tracked shipping is available at checkout for added peace of mind.

Please note that standard international shipping does not include tracking.

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Customs & Duties

International orders may be subject to customs fees, import duties, or taxes once the package reaches your country.

These charges are the responsibility of the customer.

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Delays

While every effort is made to ensure timely delivery, Haru Hana is not responsible for delays caused by postal services, customs, or unforeseen circumstances.

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Contact

If you have any questions about your order, please contact:
haruhana.japan@gmail.com